FAQ

Returns Policy

We do not accept returns or exchanges; all sales are final. Some of our inventory is on consignment, meaning we sell items for individual sellers also. These consignors are paid after their item(s) sell.  Because of this, we are firm on our return policy.

If you need to CONTACT US about a product, please do so ASAP. We typically will respond within 24 hours.

 

Why was my order canceled?

There are several reasons for an order being canceled.  We will contact you if your order cannot be fulfilled.  Please note that we reserve the right to refuse or cancel any order, for any reason, at our sole discretion.

 

Are all the items you sell authentic?

Remix Footwear ONLY sells 100% authentic items.  WE DO NOT CONDONE FAKE OR VARIANT PRODUCTS OF ANY KIND.  We guarantee the authenticity of every item we sell.

 

Shipping

USA based ONLY for the time being.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.

All items will be shipped within 5 days of completing your order.